At Decibullz we realize that not every product is for everyone. That is why we guarantee that our product will improve the listening experience from your earphones. If you are not completely satisfied with your Decibullz product, please return your product to us and we will promptly issue a refund for the purchase price (proof of purchase necessary). All inquiries must be made within two weeks from purchase date. A $3 per item restocking fee may apply.
All orders will ship within two business days of the original transaction. Pre-orders require immediate payment and will ship to consumers when the item/items become available. You will receive an email confirmation once your package has shipped. Domestic delivery can be expected within 3-5 business days from time of shipping. International delivery can be expected in as little as 10-15 days, but can take up to 4 weeks from time of shipping. Decibullz does not guarantee delivery by a specific date, nor are we responsible for delays caused by carrier strikes or inclement weather.