We take pride in every single Decibullz® product and we want you to be 100% satisfied with your purchase.
You may exchange or return any products purchased at Decibullz.com for a full refund, less original shipping chargers, based on the original form of payment, within 30 days of the date of purchase. Unopened products can be exchanged at any time. Please note that you will be responsible for the shipping charges for the original order as well as the charges to ship products back to or facility. If the product has been opened or used, restrictions may apply.
If you think you may have received a defective product, please contact us immediately at firstname.lastname@example.org
If you purchased your Decibullz® product through one of our certified retailers please follow their policy for returns. If for some reason they are not able to help you let us know and we will do what we can to help.
All orders will ship within two business days of the original transaction. Pre-orders require immediate payment and will ship to consumers when the item/items become available. You will receive an email confirmation once your package has shipped. Domestic delivery can be expected within 3-5 business days from time of shipping. International delivery can be expected in as little as 10-15 days, but can take up to 4 weeks from time of shipping. Decibullz does not guarantee delivery by a specific date, nor are we responsible for delays caused by carrier strikes or inclement weather.